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 03-31-2006, 21:51 Post: 126984
earthwrks

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  The worst service from a dealer ever

OneAce: Tony it's refreshing (jis' kiddin' buddy) yet ironic that you're experiencing our same "service blues" from the other side of the fence now (for those not familiar, Tony was a technician at a tractor dealership and a darn good one based on his input here.)






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 03-31-2006, 22:10 Post: 126986
earthwrks

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  The worst service from a dealer ever

I feel for ya Tony. My dealer back home 1,200 miles from where I'm working in Mississippi just didn't want cooperate with me to send me some pressure backup switches that both failed on a $40K skid loader. Service Manager and Parts just didn't feel the sense of urgency I was under to perform for the Army Corp of Engineers cleaning up the Hurricane Katrina mess (no backup alarm, no work). No one wanted to go to bat for me and talk to the owner---it was much easier to deny me the much needed service---even telling me I could find a local dealer. I asked for the owner (read: I don't take no for an answer), and after stating my case (and recalling that New Holland bought back my other skid steer because of problems with it) he had them overnited to me the next day directly from Case-New Holland service parts at no charge to me. Five minutes to install the new switches and I was back in business --literally.






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 04-05-2006, 17:30 Post: 127271
earthwrks

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  The worst service from a dealer ever

Hey Tony, I contacted your source for my LS185's air conditioning. They said they didn't know if their system would fit my machine and that I would have to tell them waht engine I have (like I would know). I asked them to do their research twice and they just won't respond. Any other suggestions for affordable cab air?






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